Dubai Airports Is Changing Its Baggage Policies
In a move to “improve service, reduce the risk of mishandlings and enhance the performance of its check-in and baggage operation”, Dubai Airports will no longer be accepting baggage without flat surfaces.
As of March 8, any luggage without flat-sides will not be accepted in DXB, as it causes problems for baggage handling.
“Even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags. Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shut down sections of our system, delay baggage delivery to the aircraft and inconvenience our customers.”
Ali Angizeh, Vice President of Terminal Operations at Dubai International
Airlines have been informed and will be adjusting signage and customer information.
However those showing up with misshapen baggage will have an alternative, according to Angizeh.
“Passengers, who show up at the airport with non-compliant baggage, will also be given the option to have it repacked in boxes for a fee.”
Ali Angizeh, Vice President of Terminal Operations at Dubai International
