Popular private app-based car services Uber and Careem both had their services disrupted in the capital today. The exact reasons for why the apps have stopped working are unknown. It is unclear whether they have been officially blocked, even on a temporarily basis. There were no reports of disruption in Dubai.
Reports from the National newspaper are that both companies expect to be back soon
“Due to some unforeseen circumstances, we expect potential service interruptions in Abu Dhabi over the next few days. We work with licensed vehicles in Abu Dhabi and we are working closely with TransAD to ensure both a reliable service and adherence to fleet requirements.”
“This is a temporary suspension and we will let you know of any further updates. Our goal is to resume operations as soon as possible.”
Uber fans in AD react
How am I meant to uber everywhere when uber isn’t even in Abu Dhabi anymore smh
— Aldi Alfie (@aldi_alfie) August 27, 2016
— Dj Tina S (@Kristyushenka) August 27, 2016
Oh no! No Uber! Now what do we do!?! https://t.co/clz1lOLtTx
— The Abu Dhabi PTA (@AbuDhabiPTA) August 27, 2016
— Anas Rizeq (@aRizeq14) August 27, 2016
Uber has suspended service in Abu Dhabi. Anyone know why? It’s a good service!
— joanna tate (@reemisland1) August 27, 2016
And Careem fans seem bemused as well
Am hearing reports that @careem service in Abu Dhabi is down, has anyone been struggling to get a car in the last hours?
— John Everington (@johnevs) August 27, 2016
Careem have taken to social media to reassure customers that they are doing everything they can to be back up and running soon
we are doing our best to be back online in Abu Dhabi as soon as possible 🙂
— Careem UAE (@CareemUAE) August 27, 2016